With Workwise Elite, we don’t just send reminders, we’ve built a proven system that ensures new clients are followed up with and returning customers receive the communication they expect. Our process goes beyond simple notifications by using actual booking dates and a proactive, hands-on follow-up approach that drives more confirmed appointments. Every message is tailored to match your workshop’s unique style, making sure reminders feel personal and effective, not just another automated text

Elite Service Alerts go beyond generic messages by using real details about your clients and their vehicles. Our system intuitively picks up the right contact person and even their car model’s friendly name, making each message feel natural and engaging. It’s not just a reminder; it’s a conversation starter. How do we make it so seamless? That’s part of our secret sauce, crafted to increase responses, boost bookings, and build stronger customer relationships.

Yes! Unlike platforms like Podium or BirdEye, Workwise Elite is more than just a messaging tool, it’s an integrated CRM for workshops. You can track client interactions, automate follow-ups, and nurture long-term relationships through targeted email and SMS campaigns. This means stronger customer loyalty without the extra manual work.

We built Workwise Elite after testing the competition and realising workshops needed something better. Designed by people with firsthand workshop experience, it streamlines operations, improves efficiency, and ensures smooth day-to-day workflows. It’s not just another software, it's a system built by workshop people, for workshop people.

No two workshops operate the same way, and Workwise Elite is built to adapt. Our onboarding isn’t just about setup, it’s about ensuring everything works your way. From tailored integrations to hands-on support, we fine-tune the system to fit seamlessly into your workflow. No generic solutions, no wasted time, just a system designed for your shop, right from day one.

Podium handles messaging, but Workwise Elite is built for workshops, not just communication. You get all the features Podium offers, plus a system designed to do more. Instead of just sending messages, Workwise Elite ensures reminders turn into actual bookings, follows up automatically, and keeps customers engaged throughout their journey. Fully integrated into your workflow, it doesn’t just manage conversations, it drives revenue, reduces admin, and strengthens customer relationships.

We know analytics are key to improving workshop performance. Workwise Elite provides detailed KPI reporting tailored to automotive workshops. Beyond core metrics like labour sales, technician efficiency, and ARO, you can access social media and sales reporting. Everything is integrated in one place, so you can make smarter business decisions with ease.

*KPI reporting comes at an additional cost however social media reporting is included in the Workwise Elite & Core subscription costs*

If your current system handles reviews well, that’s great…. but most systems stop there. Workwise Elite gives you everything your current system offers and more, with full automation that actually integrates into your software. Many platforms require manual follow-ups or don’t sync properly with workshop software. Workwise Elite ensures a completely hands-free, personalised approach, so you can focus on the high-value tasks that grow your business. From automated reminders to proactive follow-ups and seamless invoicing, everything runs in the background, keeping you connected with customers without lifting a finger.

Sending reminders yourself is a good step, but how much time is it really costing your team, and how consistently is it getting done? While admin staff or service advisors may say it happens, the reality is that unless your calendar is quiet, it’s often a task that gets pushed to the bottom of the list, done intermittently, or without the right intention to actually get a result. Workwise Elite takes this completely off your plate with a fully automated, hands-free system that ensures every customer gets the right message at the right time, without your team lifting a finger. Unlike manual reminders, our system doesn’t just send messages; it follows up, personalises communication, and ensures customers actually book in. We built this so you can automate the busywork and focus on the higher-value tasks that drive your business forward.

It’s great that you have automation in place, but most Workshop Management Systems (WMS) only handle sending reminders, they don’t ensure those reminders turn into actual bookings. Many systems send generic, one-time messages with no follow-up, often feeling impersonal or easy to ignore. Workwise Elite’s Elite Service Alerts take it further by tracking responses, proactively following up at the right time, and personalising communication with real booking availability and recognisable car model names. This means your customers aren’t just reminded, they’re engaged, nudged, and encouraged to take action, ensuring more appointments get locked in without extra admin on your end.