Virtual Service
Advisors

Virtual Service Advisors


We provide expert, remote support tailored to your business needs, offering efficient solutions for customer inquiries, technical assistance, and service management. With our skilled advisors, you’ll improve client satisfaction, streamline service processes, and achieve exceptional results for your automotive business.

Service Overview

Our Virtual Service Advisors handle a wide range of administrative tasks, billed hourly and tailored to your needs:

Parts

Ordering

Diary & Booking Management

Service Job Card Preparation

Quote Preparation

Responding to Incoming Messages

No Show Follow Ups

Job Status Customer Communication

Invoice

Preparation

Reputation Management & Review Texts: Keep your online reputation spotless.

Advantages

Keep you and your key players focused on what you do best by leaving the admin work to WorkWise Auto Solutions.

Clear Communication: Ensuring every detail is understood and every customer is satisfied.

Exceptional Customer Service: Optimise your lead handling process with conversion-focused strategies and tools.

Trained By Us For You: Our advisors are rigorously trained to seamlessly integrate into your workshop.

Integration

Our Virtual Service Advisors are trained on the most popular tools used in workshops across Australia. Each advisor is vetted to ensure the right fit for your needs. They can adapt to provide as much or as little support as required, ensuring you are fully supported.

Success Metrics

On average, our clients save 60 hours per week by using our Virtual Service Advisors, allowing them to focus on core business activities.

A minimum increase of $10,000 in cash taken, this is an example from clients.

What clients done in the past, it does not mean that it's a promise to your business.

Virtual Service

Advisors

Virtual Service Advisors


We provide expert, remote support tailored to your business needs, offering efficient solutions for customer inquiries, technical assistance, and service management. With our skilled advisors, you’ll improve client satisfaction, streamline service processes, and achieve exceptional results for your automotive business.

Service Overview

Our Virtual Service Advisors handle a wide range of administrative tasks, billed hourly and tailored to your needs:


Mobile Layout
Parts Ordering Parts Ordering
Diary & Booking Management Diary & Booking
Management
Responding to Incoming Messages Responding to Incoming Messages
Service Job Card Preparation Service Job Card
Preparation
Quote Preparation Quote Preparation
No Show Follow Ups No Show Follow Ups
Job Status Customer Communication Job Status Customer Communication
Invoice Preparation Invoice Preparation
Reputation Management & Review Texts Reputation Management & Review Texts: Keep your online reputation spotless.

Advantages

Keep you and your key players focused on what you do best by leaving the admin work to WorkWise Auto Solutions.

Clear Communication: Ensuring every detail is understood and every customer is satisfied.

Exceptional Customer Service: Optimise your lead handling process with conversion-focused strategies and tools.

Trained By Us For You: Our advisors are rigorously trained to seamlessly integrate into your workshop.

Integration

Our Virtual Service Advisors are trained on the most popular tools used in workshops across Australia. Each advisor is vetted to ensure the right fit for your needs. They can adapt to provide as much or as little support as required, ensuring you are fully supported.

Success Metrics

On average, our clients save 60 hours per week by using our Virtual Service Advisors, allowing them to focus on core business activities.

A minimum increase of $10,000 in cash taken, this is an example from clients.

What clients done in the past, it does not mean that it's a promise to your business.