Legal

Privacy Policy

Last updated: April 2026

This Privacy Notice for WorkWise Auto Solutions PTY LTD (doing business as WorkWise Auto Solutions) ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you:

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@workwiseautosolutions.au.

Summary Of Key Points

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using the table of contents below to find the section you are looking for. You can also click on the links in the key word boxes to jump to those sections.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with WorkWise Auto Solutions and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.

Do we process personal information of children? We do not knowingly solicit data from or market the Services to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under 18, please contact us at hello@workwiseautosolutions.au.

What are your privacy rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your specified privacy rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the privacy notice in full below.

Information We Collect

Personal Information You Disclose To Us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect may include the following:

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Job titles
  • Employer information
  • Username and password information
  • Billing addresses
  • Debit/credit card numbers
  • Contact information
  • Information about your business
  • Any other information you choose to provide

Payment Information

We may collect payment information, such as your credit card number and billing address, when you make purchases through the Services. Payment processing is handled by third-party payment processors (such as Stripe), and we do not store your full credit card information on our systems.

Information Automatically Collected

We automatically collect certain information about your device when you use our Services, including:

  • Log and usage data (IP address, browser type, pages viewed, referral sources)
  • Device information (device type, operating system, unique device identifiers)
  • Location information (approximate location based on IP address)
  • Cookies and similar tracking technologies
  • Information about your interactions with the Services

How We Use Your Information

We use the personal information we collect or receive as follows:

  • To provide, maintain, and improve our Services
  • To process your transactions and send transaction-related communications
  • To respond to your inquiries, questions, and requests
  • To send you marketing and promotional communications (with your consent or as permitted by law)
  • To comply with legal obligations
  • To enforce our terms and conditions
  • To prevent fraud and ensure security
  • To personalise your experience
  • To analyse usage patterns and improve our Services
  • To conduct research and analytics
  • To create aggregated, de-identified data for business purposes

Who We Share Your Information With

We may share your personal information in the following situations:

  • With service providers who assist us in operating our Services (such as payment processors, hosting providers, analytics providers)
  • With third-party integrations you connect to (such as social media accounts, CRM systems, email providers)
  • With your consent or at your direction
  • To comply with legal obligations or law enforcement requests
  • To protect the rights, privacy, safety, or property of WorkWise Auto Solutions, you, or others
  • In connection with a merger, acquisition, bankruptcy, or other business transaction

Cookies And Similar Technologies

We use cookies and similar tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

Specific information about how we use such technologies and how you can refuse such technologies is set out in more detail in our Cookie Notice.

Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfil the purposes outlined in this Privacy Notice. You can request deletion of your data at any time by contacting us at hello@workwiseautosolutions.au.

Security Of Your Information

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. While we use reasonable efforts to protect your personal information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your information
  • The right to restrict processing of your information
  • The right to data portability
  • The right to withdraw consent
  • The right to lodge a complaint with a privacy regulator

To exercise any of these rights, please contact us at hello@workwiseautosolutions.au with your request.

Third-Party Links And Services

Our Services may contain links to third-party websites and services that are not operated by us. This Privacy Notice applies only to the information we collect. We are not responsible for the privacy practices of third-party services. We encourage you to review their privacy policies before providing your information.

Contact Us

If you have questions about this Privacy Notice or our privacy practices, please contact us at:

WorkWise Auto Solutions PTY LTD
hello@workwiseautosolutions.au
02 4063 1248

Additional Information For Specific Jurisdictions

Australia (Privacy Act 1988 (Cth))

If you are located in Australia, your personal information is protected under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You have the right to:

New Zealand (Privacy Act 2020)

If you are located in New Zealand, your personal information is protected under the Privacy Act 2020. You have the right to:

For Australian residents, complaints can be lodged with the Office of the Australian Information Commissioner.

For New Zealand residents, complaints can be lodged with the Office of the New Zealand Privacy Commissioner.

Updates To This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Notice on our Services and updating the 'Last Updated' date. Your continued use of our Services following the posting of changes constitutes your acceptance of those changes.

California Residents

If you are a California resident, you have the following additional privacy rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information is collected, used, shared, or sold
  • The right to delete personal information collected from you
  • The right to opt-out of the sale or sharing of your personal information
  • The right to correct inaccurate personal information
  • The right to limit use and disclosure of sensitive personal information
  • The right to non-discrimination for exercising your CCPA rights

To submit a request, please contact us at hello@workwiseautosolutions.au.

EU Residents (GDPR)

If you are located in the European Union, your personal information is protected under the General Data Protection Regulation (GDPR). Our legal basis for processing your personal information includes:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Protection of vital interests
  • Our legitimate interests
  • Public tasks

You have the right to:

  • Access, correct, or delete your personal information
  • Restrict or object to our processing
  • Withdraw your consent at any time
  • Lodge a complaint with your local data protection authority
  • Data portability

To exercise any of these rights, please contact us at hello@workwiseautosolutions.au.