WorkWise Elite & Core

(Communication Platform)


Unlock premium automotive solutions with Workwise Elite. Our top-tier service offers exclusive access to advanced tools, expert support, and innovative strategies designed to elevate your business operations. Benefit from personalised consultations, cutting-edge technology, and a commitment to excellence that drives your success and sets you apart in the automotive industry.

Styled HTML Code

(Communication Platform)


Unlock premium automotive solutions with Workwise Elite. Our top-tier service offers exclusive access to advanced tools, expert support, and innovative strategies designed to elevate your business operations. Benefit from personalised consultations, cutting-edge technology, and a commitment to excellence that drives your success and sets you apart in the automotive industry.

Service Reminder Due Texts
Service Reminder Due Texts:
Automated service reminders to
keep your customers informed.
Helping to improve customer
satisfaction and retention.
Registration Due Texts
Registration Due Texts:
Never miss a client's
registration reminder.
Reputation Management & Review Texts
Reputation Management & Review Texts:
Automatically done for you.
Features List
GMB Page Manager
GMB Page Manager:
Manage your Google My
Business page effortlessly.
2 Way Texting & Social Inbox
2 Way Texting & Social Inbox:
Manage all your customer
interactions in one place.
Pre-built Text Message Templates
Pre-built Text Message Templates:
Save time with ready-to-use
templates.
CRM & Email Marketing
CRM & Email Marketing:
Enhance customer relationship
management and marketing
efforts.
Web Chat Widget
Web Chat Widget:
Engage visitors on your
website in real-time.
Unlimited Users)
Unlimited Users:
Have as many users that you need.
Media Library
Media Library:
Store and organise your
media files.
Secure Payment Links
Secure Payment Links:
Simplify payments with
secure links.
Out-of-Office SMS Responses
Out-of-Office SMS Responses:
Ensure customers are
always informed.
Social Media Planner
Social Media Planner:
Plan and schedule your
social media posts.
Voicemail
Voicemail:
The text can be captured in response to voicemails when you're busy So you never miss a call.
Access via iOS, Android App & Web Login
Access via iOS, Android App & Web Login:
Use it anywhere, anytime.
Priority Support & Onboarding
Priority Support & Onboarding:
Get up and running with
our expert support.
Done for You Client Import
Done for You Client Import:
Seamlessly import your
client data.

Key Features

WorkWise Elite is packed with powerful features designed to streamline communication and boost efficiency in your automotive workshop


Features List
Service Reminder/Due Texts
Service Reminder
Due Texts:
Automated service reminders to
keep your customers informed.
Registration Due Texts
Registration Due Texts:
Never miss a client's
registration reminder.
Reputation Management & Review Texts
Reputation Management
& Review Texts:
Automatically done for you.

GMB Page Manager
GMB Page Manager:
Manage your Google My
Business page effortlessly.
2 Way Texting & Social Inbox
2 Way Texting &
Social Inbox:
Manage all your customer
interactions in one place.
Pre-built Text Message Templates
Pre-built Text Message
Templates:
Save time with ready-to-use
templates.
CRM & Email Marketing
CRM & Email Marketing:
Enhance customer relationship
management and marketing
efforts.
Web Chat Widget
Web Chat Widget:
Engage visitors on your
website in real-time.
Unlimited Texts & Users (MMS & SMS)
Unlimited Users:
Have as many users that you need.
Media Library
Media Library:
Store and organise your
media files.
Secure Payment Links
Secure Payment Links:
Simplify payments with
secure links.
Out-of-Office SMS Responses
Out-of-Office SMS
Responses:
Ensure customers are
always informed.
Social Media Planner
Social Media Planner:
Plan and schedule your
social media posts.
Voicemail
Voicemail:
The text can be captured in response to voicemails when you're busy. So you never miss a call.
Access via iOS, Android App & Web Login
Access via iOS, Android
App & Web Login:
Use it anywhere, anytime.
Priority Support & Onboarding
Priority Support &
Onboarding:
Get up and running with
our expert support.
Done for You Client Import
Done for You Client
Import:
Seamlessly import your
client data.

Elite Service Alerts


Say goodbye to impersonal messages and hello to personalised communication with EliteService Alerts. Our system knows the friendly names of car models and automatically picks up the correct contact person, making your customer interactions more meaningful and effective. Experience messages that get responses and speak your language, all automated for you. See the difference!

Benefits

Revolutionise your automotive workshop with WorkWise Elite. Our cloud-based solution is accessible from anywhere, offering cost-effective management tools to streamline operations, enhance customer service, and grow your business effortlessly. Stay ahead of the competition with boosted efficiency, allowing you to focus on what you do best. Leverage WorkWise Elite to deliver exceptional customer experiences, improving satisfaction, loyalty, and retention.

Elite Service Alerts


Say goodbye to impersonal messages and hello to personalised communication with EliteService Alerts. Our system knows the friendly names of car models and automatically picks up the correct contact person, making your customer interactions more meaningful and effective. Experience messages that get responses and speak your language, all automated for you. See the difference.

Benefits

Revolutionise your automotive workshop with WorkWise Elite. Our cloud-based solution is accessible from anywhere, offering cost-effective management tools to streamline operations, enhance customer service, and grow your business effortlessly. Stay ahead of the competition with boosted efficiency, allowing you to focus on what you do best. Leverage WorkWise Elite to deliver exceptional customer experiences, improving satisfaction, loyalty, and retention.

User Experience

WorkWise Elite is built specifically for automotive workshops, understanding your unique needs to help you run your business in the most effective way. Enjoy an intuitive, user-friendly interface that simplifies daily tasks and enhances overall productivity.


Your ultimate partner in streamlining operations and boosting efficiency. Leveraging advanced technology and expert solutions, we offer customisable toolkits and automation services designed to optimise workflows, reduce manual tasks, and drive growth. Discover innovative strategies and hands-on support to transform your business processes today.

Toolkit Features

Toolkit 1: VentaVid

• Video Ready-to-be-Quoted Notifications: Receive instant alerts when videos are ready for quoting, ensuring quick turnaround times.

• Approval Notifications: Stay updated with real-time notifications for approvals, streamlining the workflow.

• Linking to Job Cards: Integrate video quotes directly with job cards for seamless tracking and management.

• DataBoard (Additional Cost): Access comprehensive data tracking and analytics to monitor performance and make informed decisions.

Toolkit 2: SafeTStop

• Data Backup to Your Cloud: Securely backup criticaldata to your cloud storage, ensuring safetyand accessibility.

• Post New Reports into Slack: Automatically post new reports into Slack with shareable URLs, facilitating easy client communication and collaboration.

• Linking to Job Cards: Connect reports directly to job cards, enhancing organisation and efficiency.

Toolkit 3: Digital Courtesy

Car Booking Forms (Outgoing

& Returning Check-in)

• Digital Form Check-In: Check in cars with photos, licence collection, T&C agreement, and digital signing.

• Thank You Texts: Send thank you texts from WorkWise Elite to clients’ mobile numbers.

• Slack Alerts: Post forms into Slack with alerts for outgoing and returning cars, including damage or no fuel alerts.

Toolkit 4: Weekly Vehicle

Data Lookup Into MD

(For Booked Jobs)

• Data Population: Review your bookings and populate important data such as oil type, filter type, and current registration status into Mechanic Desk.

Toolkit 5: Supplier Quote

Notifications

• Email Pickup to Slack: Automatically pick up quotes from emails and post them into a Slack channel, allowing service advisors to quickly see incoming quotes without constantly refreshing the inbox.

Toolkit 6: Booking Notifications

• Instant Slack Posts: Post booking notifications into Slack immediately for instant visibility.

• Client Texts: Notify clients of booking received to keep them informed and engaged.

• Opportunity Creation: Create new opportunities in WorkWise Elite and assign them to service advisors to track all incoming booking requests.

Databoards

• Sales Tracker: Monitor sales performance with detailed tracking and analytics.

• VentaVid Integration: Incorporate VentaVid data into your sales tracker for a

comprehensive overview of your operations.

Ease of Use

These tools and automations are designed

with service advisers and technicians in

mind. We manage and implement the

automations in your workshop, allowing your

team to simply use the outputs. This approach enhances your workshop's efficiency without

adding complexity.

Efficiency Gains

Implementing these tools can significantly increase workflow times and improve the time

to action DVIs (Digital Vehicle Inspections). By automating routine tasks and streamlining communication, workshops can operate more efficiently and effectively.

Examples

Our tools simplify various tasks, such as automated notifications for quotes and approvals, seamless integration with job

cards, and data backup with easy report

sharing capabilities. Additionally, we offer custom automations and databoards

tailored to meet the specific needs

of your workshop.


We provide expert, remote support tailored to your business needs, offering efficient solutions for customer inquiries, technical assistance, and service management. With our skilled advisors, you’ll improve client satisfaction, streamline service processes, and achieve exceptional results for your automotive business.

Service Overview

Our Virtual Service Advisors handle a wide range of administrative tasks, billed hourly and tailored to your needs:

Parts

Ordering

Diary & Booking Management

Service Job Card Preparation

Quote Preparation

Responding to Incoming Messages

No Show Follow Ups

Job Status Customer Communication

Invoice

Preparation

Reputation Management & Review Texts: Keep your online reputation spotless.

Advantages

Keep you and your key players focused on what you do best by leaving the admin work to WorkWise Auto Solutions.

Clear Communication: Ensuring every detail is understood and every customer is satisfied.

Exceptional Customer Service: Optimise your lead handling process with conversion-focused strategies and tools.

Trained By Us For You: Our advisors are rigorously trained to seamlessly integrate into your workshop.

Integration

Our Virtual Service Advisors are trained on the most popular tools used in workshops across Australia. Each advisor is vetted to ensure the right fit for your needs. They can adapt to provide as much or as little support as required, ensuring you are fully supported.

Success Metrics

On average, our clients save 60 hours per week by using our Virtual Service Advisors, allowing them to focus on core business activities.

A minimum increase of $10,000 in cash taken, this is an example from clients.

What clients done in the past, it does not mean that it's a promise to your business.

User Experience

WorkWise Elite is built specifically for automotive workshops, understanding your unique needs to help you run your business in the most effective way. Enjoy an intuitive, user-friendly interface that simplifies daily tasks and enhances overall productivity.

Styled HTML Code

Your ultimate partner in streamlining operations and boosting efficiency. Leveraging advanced technology and expert solutions, we offer customisable toolkits and automation services designed to optimise workflows, reduce manual tasks, and drive growth. Discover innovative strategies and hands-on support to transform your business processes today.

Toolkit Features

Toolkit 1: VentaVid

• Video Ready-to-be-Quoted Notifications: Receive instant alerts when videos are ready for quoting, ensuring quick turnaround times.

• Approval Notifications: Stay updated with real-time notifications for approvals, streamlining the workflow.

• Linking to Job Cards: Integrate video quotes directly with job cards for seamless tracking and management.

• DataBoard (Additional Cost): Access comprehensive data tracking and analytics to monitor performance and make informed decisions.

Toolkit 2: SafeTStop

• Data Backup to Your Cloud: Securely backup critical data to your cloud storage, ensuring safety and accessibility.

• Post New Reports into Slack: Automatically post new reports into Slack with shareable URLs, facilitating easy client communication and collaboration.

• Linking to Job Cards: Connect reports directly to job cards, enhancing organisation and efficiency.

Toolkit 3: Digital Courtesy

Car Booking Forms (Outgoing

& Returning Check-in)

• Digital Form Check-In: Check in cars with photos, licence collection, T&C agreement, and digital signing.

• Thank You Texts: Send thank you texts from WorkWise Elite to clients’ mobile numbers.

• Slack Alerts: Post forms into Slack with alerts for outgoing and returning cars, including damage or no fuel alerts.

Toolkit 4: Weekly Vehicle

Data Lookup Into MD

(For Booked Jobs)

• Data Population: Review your bookings and populate important data such as oil type, filter type, and current registration status into Mechanic Desk.

Toolkit 5: Supplier Quote

Notifications

• Email Pickup to Slack: Automatically pick up quotes from emails and post them into a Slack channel, allowing service advisors to quickly see incoming quotes without constantly refreshing the inbox

Toolkit 6: Booking Notifications

• Instant Slack Posts: Post booking notifications into Slack immediately for instant visibility.

• Client Texts: Notify clients of booking received to keep them informed and engaged.

• Opportunity Creation: Create new opportunities in WorkWise Elite and assign them to service advisors to track all incoming booking requests.

Databoards

• Sales Tracker: Monitor sales performance with detailed tracking and analytics.

• VentaVid Integration: Incorporate VentaVid data into your sales tracker for a comprehensive overview of your operations.

Ease of Use

These tools and automations are designed with service advisers and technicians in mind. We manage and implement the automations in your workshop, allowing your team to simply use the outputs. This approach enhances your workshop's efficiency without adding complexity.

Efficiency Gains

Implementing these tools can significantly increase workflow times and improve the time to action DVIs (Digital Vehicle Inspections). By automating routine tasks and streamlining communication, workshops can operate more efficiently and effectively.

Examples

Our tools simplify various tasks, such as automated notifications for quotes and approvals, seamless integration with job cards, and data backup with easy report sharing capabilities. Additionally, we offer custom automations and databoards

tailored to meet the specific needs

of your workshop.

Styled HTML Code


We provide expert, remote support tailored to your business needs, offering efficient solutions for customer inquiries, technical assistance, and service management. With our skilled advisors, you’ll improve client satisfaction, streamline service processes, and achieve exceptional results for your automotive business.

Service Overview

Our Virtual Service Advisors handle a wide range of administrative tasks, billed hourly and tailored to your needs:


Mobile Layout
Parts Ordering Parts Ordering
Diary & Booking Management Diary & Booking
Management
Responding to Incoming Messages Responding to Incoming Messages
Service Job Card Preparation Service Job Card
Preparation
Quote Preparation Quote Preparation
No Show Follow Ups No Show Follow Ups
Job Status Customer Communication Job Status Customer Communication
Invoice Preparation Invoice Preparation
Reputation Management & Review Texts Reputation Management & Review Texts: Keep your online reputation spotless.

Advantages

Keep you and your key players focused on what you do best by leaving the admin work to WorkWise Auto Solutions.

Clear Communication: Ensuring every detail is understood and every customer is satisfied.

Exceptional Customer Service: Optimise your lead handling process with conversion-focused strategies and tools.

Trained By Us For You: Our advisors are rigorously trained to seamlessly integrate into your workshop.

Integration

Our Virtual Service Advisors are trained on the most popular tools used in workshops across Australia. Each advisor is vetted to ensure the right fit for your needs. They can adapt to provide as much or as little support as required, ensuring you are fully supported.

Success Metrics

On average, our clients save 60 hours per week by using our Virtual Service Advisors, allowing them to focus on core business activities.

A minimum increase of $10,000 in cash taken, this is an example from clients.

What clients done in the past, it does not mean that it's a promise to your business.